Here are laid out the terms and conditions you agree to abide by when purchasing my services.
The Work Undertaken
The work you are hiring me to commit will be agreed between both parties, as well as an approximate time frame. Any significant changes to this timeframe will be laid out in writing to you.
The work you are paying for is my time and effort in painting and / or constructing your miniature project. The labour undertaken is in the service, not the product itself.
The Process
- You get in touch with me, and we discuss your project.
- We agree on what you want your miniatures to look like, and a price. This includes whether I need to prep / assemble the miniatures, the colour scheme, the style and whether they will be based or not.
- We agree a time frame.
- You send me your miniatures.
- I assemble (if necessary) and paint your miniatures.
- I send you images of the finished project, and you send payment when you are happy with the work done.
- When payment is received, I send you your miniatures.
You will not need to pay until you have seen pictures of the finished painting. By paying, you are confirming that you are happy with the quality of the paintjob, and do not have any complaints on that point.
Shipping
Shipping takes place after you have paid me for the work I have undertaken.
Protective packaging will be used in shipping the project to you – including but not limited to bubble wrap, packing tissue, packing peanut, tissue paper and packing card. Sturdy cardboard boxes will also be used to protect your project in transit.
All efforts will be made to protect your project in the postal network by using the above packaging material. However, there is still a slight risk of damage in transit. Due to the above efforts, I do not accept liability for damage caused in transit, and you are accepting the small risks inherent by hiring my services. If you are particularly worried about damage in transit, please arrange for your own insurance.
